The support project for the Provincial Hospital of Goma began in 2017 through the Support Project for the Development of the North Kivu Health System (PADISS) funded by the EU. The idea is to bring the Provincial Hospital up to standard, including a quality technical platform and a varied offer, not available in general referral hospitals. An effort has been made to improve the governance of the hospital. In addition, flat-rate pricing and the development of third-party payment have made services accessible to the population. These interventions had the effect of increasing the bed occupancy rate from 30% to 100%.
Among the latest actions carried out, we can highlight the installation of a computerized patient medical file that centralizes data processing information and the medical ambulance, which arrived in August 2021. This will be operational in October, after emergency physicians have been trained in its use.